Don’t call it “massage”! The importance of words during dispatcher-assisted cardiopulmonary resuscitation

Imbriaco G, Masina J, Scquizzato T, Gamberini L, Semeraro F.
Resuscitation. 2022 Aug;177:3-4. doi: 10.1016/j.resuscitation.2022.06.004. Epub 2022 Jun 8.
PMID: 35690128

Abstract

Many times in our lifetime we were faced with the consequences of having used the wrong word. Other times, however, the correct word has been misinterpreted; understanding the real meaning of words can become even more complex when conversations are held in stressful situations. Moreover, telephone communications, where the interlocutors cannot mutually see gestures and non-verbal language, arise further obstacles to clear comprehension. All these aspects should be considered when dispatchers provide pre-arrival instructions to bystanders in case of an out-of-hospital cardiac arrest
(OHCA) during emergency calls.

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    Imbriaco G, Masina J, Scquizzato T, Gamberini L, Semeraro F. Don’t call it “massage”! The importance of words during dispatcher-assisted cardiopulmonary resuscitation. Resuscitation. 2022;177:3-4. doi:10.1016/j.resuscitation.2022.06.004

    Tommaso Scquizzato
    Tommaso Scquizzato

    Tommaso Scquizzato is a researcher in the fields of cardiac arrest and resuscitation science at the Center for Intensive Care and Anesthesiology of San Raffaele Hospital in Milan, Italy. He is the Social Media Editor of Resuscitation, member of the Social Media Working Group of ILCOR, and member of the ERC BLS Science and Education Committee.

    Articles: 34

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