Imbriaco G, Masina J, Scquizzato T, Gamberini L, Semeraro F.
Resuscitation. 2022 Aug;177:3-4. doi: 10.1016/j.resuscitation.2022.06.004. Epub 2022 Jun 8.
Many times in our lifetime we were faced with the consequences of having used the wrong word. Other times, however, the correct word has been misinterpreted; understanding the real meaning of words can become even more complex when conversations are held in stressful situations. Moreover, telephone communications, where the interlocutors cannot mutually see gestures and non-verbal language, arise further obstacles to clear comprehension. All these aspects should be considered when dispatchers provide pre-arrival instructions to bystanders in case of an out-of-hospital cardiac arrest
(OHCA) during emergency calls.
Imbriaco G, Masina J, Scquizzato T, Gamberini L, Semeraro F. Don’t call it “massage”! The importance of words during dispatcher-assisted cardiopulmonary resuscitation. Resuscitation. 2022;177:3-4. doi:10.1016/j.resuscitation.2022.06.004